Buried in routine calls and bookings.
“What time do you close?” “Can I book for Thursday?” Each simple enquiry pulls your receptionist away from something that needs their attention.
40% of receptionist time is spent on automatable tasks: answering routine calls, booking appointments, sending reminders, chasing payments. DrKing handles all of it — so your team does the human work that actually matters.
A little less busy. A lot more human.
automatable tasks
per AI interaction
receptionist time
extra headcount
A ringing phone. Another booking. The same question, again. The work keeps coming — and the people in front of you keep waiting.
“What time do you close?” “Can I book for Thursday?” Each simple enquiry pulls your receptionist away from something that needs their attention.
Welcoming an anxious patient. Untangling a complex enquiry. Helping someone feel heard. These moments deserve more than the gaps between phone calls.
Recruitment, training, wages and rostering add up. And when the extra pair of hands spends their day on the same repetitive tasks, the underlying problem stays.
1 receptionist at $60K/year. 40% on automatable tasks = $24,000/year wasted on work AI can do.
Imagine putting that time back into patient care, instead.
THE ANNUAL ADMIN BILL
Illustrative calculation, not guaranteed savings. AI costs and setup are additional; actual results depend on your clinic’s workload.
Clinic admin automation software for Australia, built around the everyday work that fills your reception desk.
A SMALL MOMENT. TAKEN CARE OF.
Hi, are you taking new patients? I’d like to book an appointment.
I can help with that. Which service would you like to book?
Enquiry captured. Booking request organised. Your team can pick up where it matters.
Give patients a response to routine calls and online enquiries, using your clinic’s information. Opening hours, services and booking questions don’t need to interrupt the desk.
Explore AI voice receptionistHelp patients find their next step and collect the details needed for an appointment. Set up your booking workflow around your practice’s systems and availability.
Capture new patient details and the reason for their enquiry, even after hours. Give your team the context to follow up without starting the conversation again.
Meet your AI chat assistantBuild appointment reminders and routine payment follow-ups into your admin workflow. Agree the timing, wording and handover rules with your clinic before getting started.
Set clear boundaries for what AI handles and what goes to a person. Complex enquiries and sensitive conversations belong with the people who know how to help.
What clinic owners and practice managers want to know.
DrKing helps with routine phone and website enquiries, appointment booking workflows, new patient lead capture, reminders and payment follow-ups. The scope depends on your clinic’s systems and setup. Start with the repetitive tasks that take the most time, then agree which enquiries should go straight to your team.
The aim is to give your receptionist more time for patients. DrKing handles repeatable admin so your team can focus on welcoming people, resolving complex enquiries and keeping the practice running smoothly. You decide how the extra capacity is used.
The $24,000 figure is an illustration: 40% of a $60,000 annual salary. It represents the value of time spent on automatable work, not a guaranteed cash saving. Your outcome depends on task volumes, how much work is automated, and AI and implementation costs. The $0.12 per interaction figure is a comparison assumption; confirm applicable pricing and what counts as an interaction with DrKing.
Your booking process and available system connections need to be reviewed during setup. DrKing’s workflow can be scoped to your practice, including collecting appointment details and passing requests to your team where a direct booking connection is unavailable. Confirm compatibility before committing to a particular workflow.
Define handover rules with your clinic during setup, including which enquiries need staff attention and how they are passed on. DrKing can handle routine information and capture context, while your team handles complex, sensitive or clinical questions. It is an admin assistant, not a substitute for clinical judgement.
Let’s look at what’s filling your team’s day — and what DrKing could take off their hands.