Multi-location clinics lose 22% more leads than single-location practices. DrKing centralises every call, enquiry, and booking into one dashboard — so your funnel stops leaking between locations.
What works for one location gets complicated at five. And patients are the first to feel it.
One reception is flat out. Another is quiet. But the calls don't move with the capacity. Each missed ring becomes another patient your team may never hear from again.
Close the missed-call gapSeparate spreadsheets. Different reporting periods. Another round of chasing managers for numbers. By the time you piece it together, the opportunity to act has passed.
See the whole pictureYour next available appointment might be ten minutes down the road. But if patients have to call around to find it, they'll often book with someone else instead.
Connect your medical centres5 locations. 30 enquiries per location, per day. $180 average booking value. 260 working days.
If 22% of those enquiries are lost, here's the annual booking value at risk. Move the slider to see what it could mean for your group.
Illustrative estimate in AUD, assuming 22% of enquiries are lost. “22% more leads lost” is a relative comparison and does not establish a 22% loss rate. Actual conversion, revenue and recoverable value vary.
DrKing brings the front door of every clinic together. From the first missed call to the next available appointment, your team can keep things moving in one place.
Automated responses give enquiries a next step when a location's reception is busy or closed, keeping the conversation moving beyond the first missed call.
Explore missed-call recoveryAI booking helps patients find an appropriate appointment across your connected locations, with their preferred clinic and service guiding the journey.
Built for medical centresBring calls and online enquiries into a shared pipeline, with location context attached. Your team can see what needs follow-up and where it belongs.
Explore lead managementCentralised reporting helps you compare enquiry and booking activity across locations, spot gaps and focus your team's attention where it matters.
Explore clinic analyticsA shared view of each enquiry gives teams the context to continue a conversation when a patient chooses another location. Less chasing, fewer repeated questions.
What to know about multi-location clinic management in Australia with DrKing.
DrKing centralises calls, enquiries and booking activity so your team can follow the patient journey across your clinic group. Location context helps you see where each enquiry belongs, while centralised reporting gives you a group-wide view. Your demo can map this workflow to your locations and existing systems.
Cross-location booking helps patients find availability at another connected clinic when their preferred location is full. The booking journey should account for the service they need and their location preference. Availability depends on the booking systems and appointment types configured for your group.
DrKing’s automated response helps keep the enquiry moving when reception cannot answer. Lead capture brings the enquiry into a shared view so your team can follow up with the right location context, and AI booking can help the patient take the next step.
Yes. Centralised reporting helps you review enquiry and booking activity across your group and compare individual locations. This helps managers identify follow-up gaps and differences in booking performance without piecing together separate location reports.
The right setup depends on your existing booking systems and how each location manages appointments. In your demo, share the systems, services and workflows used across your group so compatibility and configuration can be confirmed before rollout.
See how DrKing can connect your enquiries, bookings and reporting — across your whole clinic group.
Book your DrKing demoA conversation about your clinics. A clearer way forward.