Good care starts with a quick hello
The longer a new enquiry waits, the more likely the patient moves on. A slow reply can quietly become a lost booking. DrKing replies straight away, day or night, so fewer patients slip through.
A faster response. A fuller calendar. A calmer team.
Today, 9:41 PM
AI replies on web chat
Even after hoursfor chat, SMS, email and social
Nothing scatteredSMS after a missed call
Missed-call text-backbooking while they're keen
Depending on your setupThe quiet cost of “we'll get back to you”
Your team is busy caring for the people in front of them.
The next patient is still waiting for a reply.
Your receptionist is answering phones, checking in patients, and processing payments. Email enquiries sit unopened for hours. By the time someone reads them, the patient may have booked elsewhere.
12 enquiries came in between 12 and 2 PM. Nobody was at the desk. At 2 PM, your receptionist starts replying — 2 hours after the first enquiry. Some of those patients have already moved on.
A patient fills out your web form at 9 PM. Your team sees it at 8 AM the next day — 11 hours later. By then, they may have booked with a clinic that replied sooner.
A slow reply adds up
It adds up quickly.
Often it's slow replies, not a lack of demand.
Use your own figures. Every clinic's enquiry volume, booking rate and appointment value is different, so the real cost depends on your practice.
A little faster. A lot more human.
DrKing takes care of the follow-up, so your team can take care of patients. Improve your clinic lead response time in Australia, around the clock.
Fast AI replies across web chat, email, SMS and WhatsApp. Fewer unopened messages. Fewer patients left wondering.
DrKing answers questions, finds availability and helps book the appointment, depending on your calendar setup. Confirmation included.
Leads are captured and followed up, even after hours. Wake up to booked appointments, with the full conversation ready for your team.
Made for Australian clinics. Explore DrKing for general practice and specialists.
A few quick answers
Everything you need to know about a faster follow-up.
Straight away, 24/7, on the channels you connect. Whether the enquiry comes from your website chat, a phone call, SMS, WhatsApp or a web form, DrKing can reply automatically.
Yes. DrKing monitors your enquiry inbox and can reply automatically, helping the patient book depending on your calendar or practice software setup.
DrKing AI handles routine enquiries (booking, pricing, availability) automatically. Complex enquiries are flagged for your team with full context, and the patient gets a quick acknowledgement.
Yes. DrKing checks its contact records and can personalise the response based on past conversations.
Yes. DrKing operates 24/7. After-hours enquiries get the same automatic reply, and bookings can be in your calendar by morning, depending on your setup.
Your next patient is waiting
See how DrKing turns a new enquiry into a booked appointment, straight away.
Book your free demoA personal walkthrough for your clinic. No obligation.