Call comes in
DrKing AI answers immediately, greets the caller by your clinic name, and understands their enquiry.
Your clinic. Here when you’re busy.
Answers when you can’t.
Books appointments.
Works after hours.
Many patients hang up rather than leave a voicemail. DrKing AI voice receptionist answers calls when your team can’t, books appointments depending on your calendar setup, and sends confirmations, 24/7.
Fewer missed calls. A calmer front desk.
Built for Australian clinics. Here for your patients.
AI receptionist call preview
drking.Call in progress
A warm welcome. Every time.
Your AI receptionist is listening
“Of course. I have a 10:30 available with Dr Taylor. Shall I book you in?”
Call connected00:24
One more patient, taken care of.Appointment booked · SMS sent
24/7
Here, even when you’re not
1 inbox
For calls, chat, SMS, email and social
SMS
Booking confirmations and reminders
Monthly
Patient reactivation campaigns
Features depend on your setup. Results vary by clinic.
From first ring to all sorted
A simple call.
A better patient experience.
No hold music. No voicemail maze. Just a helpful conversation that gets your patient where they need to be.
AI books the appointment
It checks your calendar, offers available slots, and confirms the booking. One less thing on your team’s list.
Confirmation sent
Your patient receives an SMS or WhatsApp confirmation. A reminder is scheduled, and your calendar is updated.
More than picking up the phone
A natural extension
of your care team.
The conversations you need.
The breathing room you deserve.
Your front desk, always open
Monday, 9:15 amAnswered
Friday, 8:42 pmAnswered
Sunday, 6:30 amAnswered
Different hours. The same warm welcome.
01 / 24/7 call answeringEvery caller deserves
Every caller deserves
a human moment.
A busy reception shouldn’t mean a missed connection. DrKing answers with natural, conversational speech, welcomes patients by your clinic name, and helps them take the next step.
Your team can focus on the person in front of them. We’ll take care of the next one on the line.
Turn missed calls into patient careA time that works for you
Mon14Tue15Wed16Thu17
9:0010:3014:00
Dr Taylor · 10:30 am✓
Booked. Confirmed. Taken care of.
02 / Booking on the callFrom “Are you free?”
From “Are you free?”
to “You’re booked.”
Depending on your calendar or practice software setup, DrKing offers available appointments and confirms the booking during the call. Patients can change their mind or reschedule, naturally.
SMS and WhatsApp confirmations keep everyone on the same page. Timely reminders help more patients remember to show up.
Help more patients show up8:42 pm. Still here to help.
“Hi, can I book an appointment for tomorrow?”
“Absolutely. Let’s find a time that suits you.”
After-hours enquiryAll sorted
03 / After-hours coverageYour day ends.
Your day ends.
Your care doesn’t have to.
Plenty of patients reach out after hours, once work and family settle. Give those patients a helpful answer while your team gets a well-earned break.
Keep your existing phone number. DrKing handles missed calls and after-hours enquiries automatically, ready for the early birds and the late-night planners.
Be there beyond opening hoursLess spam. More focus.
Call screening identifies and filters spam and sales calls automatically, so your team’s attention stays where it belongs.
Care in their language.
Multi-language support makes the first conversation feel more familiar, helping patients explain what they need with confidence.
The message, made clear.
Voicemail-to-text turns recorded messages into readable notes. Complex enquiries are flagged for your staff with the context they need to follow up.
Made for the way you care
Different clinics.
The same need
to be there.
26% of people reported waiting longer than they felt acceptable for a GP appointment (ABS Patient Experiences, 2024–25). A simpler first conversation is a good place to start.
From a local dental practice to a busy specialist clinic, DrKing helps your patients find their way to you.
A few things you might ask
Good questions.
Clear answers.
A little more about the voice on the other end of the line.
Does it sound like a robot?
No. DrKing uses natural conversational speech. Callers can ask questions, change their mind, and reschedule, just as they would in a normal conversation.
Can it handle complex enquiries?
DrKing handles routine enquiries such as booking, pricing, and availability. Complex calls are flagged for your staff with full context, so they can follow up with the right information.
Does it work with my existing phone number?
Yes. You keep your number. DrKing handles missed calls and after-hours enquiries automatically.
Can it screen spam calls?
Yes. AI identifies and filters spam and sales calls automatically, giving your team fewer interruptions.
What happens with urgent calls?
DrKing follows your clinic’s escalation protocol — connecting the caller to an on-call clinician or directing them to emergency services.
A calmer clinic starts with a conversation
More care.
Less “please leave a message.”
Meet the AI voice receptionist made for your Australian clinic.