A smarter front desk. A healthier practice.
DrKing costs less than one receptionist’s salary. And never takes a lunch break.
A full-time receptionist costs $55,000-$65,000/year plus super, leave, and sick days. DrKing costs a fraction of that, works 24/7, and handles unlimited calls simultaneously.
More time for patients. Less time on the phone.
+ super, leave & sick days
38 hours a week
A fraction of one salary.
No breaks. No missed rings.
Your team’s new right hand.
The side-by-side
Same front desk.
A different way to work.
AI receptionist vs human receptionist: what the difference means for your clinic.
| Feature | Human receptionist | DrKing. |
|---|---|---|
| Cost | $55K-$65K/year + super + leave | Fraction of one salary, no overhead |
| Availability | 38 hours/week, minus breaks | 24/7/365, no breaks |
| Capacity | One call at a time | Unlimited simultaneous calls |
| After-hours | Voicemail or overtime pay | Fully covered, no extra cost |
| Sick days | Yes — and you cover the gap | Never |
| Languages | One, maybe two | Multi-language support |
| Consistency | Varies with mood, workload | Same quality every call |
| Booking | Manual, prone to errors | Automatic, real-time calendar sync |
Salary comparison is an annual guide in AUD. Actual staffing costs vary by practice.
Our honest take
The best front desk?
A bit of both.
Keep your human receptionist for the human work — greeting patients, handling complex situations. Let DrKing handle the repetitive work: answering calls, booking appointments, sending reminders.
Make room for less adminYour practice. Your people.
A little more support.
A few things you might ask
Good questions.
Straight answers.
A little clarity for your next
front-desk decision.
Is an AI receptionist cheaper than a human receptionist?
A full-time receptionist costs $55,000–$65,000 per year, plus superannuation and leave. DrKing costs a fraction of one salary, with no staffing overhead. Your actual savings depend on your clinic’s staffing needs and how much phone and booking work you hand over.
Will DrKing replace our front-desk team?
DrKing can work alongside your team. It handles repetitive calls, appointment bookings and reminders so your human receptionist can focus on greeting patients and handling complex situations. The right balance depends on your practice.
What happens when several patients call at once, or after hours?
A human receptionist can take one call at a time and usually works set hours. DrKing handles unlimited simultaneous calls and is available 24/7/365, including weekends and public holidays, with no extra cost for after-hours coverage.
Can DrKing book appointments as well as a human receptionist?
DrKing books appointments automatically with real-time calendar sync, reducing manual booking work. Your team can focus on requests that need personal judgement or a more detailed conversation. Explore the AI voice receptionist page for more on how bookings work.
Less ringing.
More room for care.
Give your team a helping hand that’s always on call.
Meet your AI receptionist