Security & compliance

Clinical records stay
in your practice system.

DrKing is designed for enquiries, communication and business automation, while clinical records remain in your practice systems. The controls and responsibilities for your deployment are confirmed during setup.

Built with the standards that matter

Data minimisation
Australian-focused
Australian Privacy
Principles
Secure payment handling
Deployment-specific
review
Thoughtful by design

A little less worry.
A lot more protection.

Good security should feel reassuring, not complicated. We build it into the everyday details, so you can focus on your practice.

Access controls,
confirmed for you.

Available identity, access and activity-recording controls are confirmed for your selected services and deployment before rollout.

01 / Secure access

Communication history,
where configured.

Configured communication history can help authorised team members preserve context and follow conversations. Retention and access settings are confirmed during setup.

02 / Clear visibility

Scalable for any
practice size.

From a single clinic to a growing group, keep access organised as your team expands. The same thoughtful safeguards, at every stage.

03 / Room to grow
Purposefully focused.
Lead generation
Communication
Practice automation
Clinical data? Not stored.
Less data. More peace of mind.

Your patients’ records
stay where they belong.

DrKing supports the business side of your clinic. Patient health records belong in your clinical systems, so we intentionally keep them out of ours.

That clear boundary helps your team make the most of automation while keeping clinical information separate.

Explore our privacy policy
A little more clarity

Good questions.
Clear answers.

What to know about DrKing security and compliance.

Does DrKing store patient health records?

No. DrKing intentionally avoids handling or storing patient health records. It focuses on lead generation, communication, and automation. Keep clinical information in your clinic’s clinical systems and out of DrKing communications.

How is access to my account protected?

Available identity, access and activity-recording controls depend on the selected services and deployment. We confirm the applicable controls and responsibilities before rollout.

Which compliance standards does DrKing support?

DrKing’s approach focuses on data minimisation, the Australian Privacy Principles, access controls and secure payment handling where applicable. The exact controls and responsibilities are confirmed for your deployment; these statements are not certifications.

Can I review my team’s communication history?

Communication history is available where it is part of the configured service. Access, retention and export options are confirmed for your deployment.

Where can I find your privacy policy and terms?

Read our Privacy Policy for information about how data is handled, and our Terms of Service for the conditions that apply when using DrKing.

Grow your practice. Rest easy.

Thoughtful automation, with security at its heart.

Let’s talk about your clinic