Outstanding invoices pile up with no system.
A spreadsheet here. A sticky note there. Without a clear follow-up process, yesterday's unpaid appointment becomes next month's write-off.
LESS CHASING. MORE CARING.
You are a clinic,
not a debt collector.
Stop chasing
invoices.
12% of clinic revenue is written off as uncollectable. DrKing sends payment links via SMS, follows up automatically, and reconciles payments — without your team chasing anyone.
Built for Australian clinics. Designed for people.
A little nudge. A big relief.An example. A much easier day.
9:41
Payment receivedOne less thing to chase.
12%
revenue written off
3x
higher SMS completion
Auto
follow-up, handled
PCI
compliant payments
THE INVISIBLE COST OF UNPAID BILLS
Good care shouldn't end
with an awkward call.
Your team is there to support patients. But unpaid invoices keep pulling them away from the work that matters.
Staff spend hours calling about unpaid bills.
Calling, leaving messages, calling again. Every minute spent chasing a payment is a minute your front desk can't give to the patient in front of them.
Patients want easy payment, not phone calls about money.
Life gets busy. A missed invoice doesn't have to become an uncomfortable conversation. Sometimes, all a patient needs is a simple link at the right time.
SMALL AMOUNTS. A SERIOUS IMPACT.
What could your clinic be leaving behind?
20unpaid invoices / month
×$180average invoice
×12months
=$43,200a year in write-offs
An illustrative example if those invoices remain unpaid. Imagine putting that money back into patient care.
FROM OUTSTANDING TO ALL SORTED
A simpler way to get paid.
A lighter day for everyone.
Clinic payment collection software for Australia that makes the next step easy — for your patients and your people.
01 / SEND
The invoice comes
with an easy next step.
DrKing sends a secure payment link by SMS. Patients can open it on their phone and pay without calling reception.
02 / REMIND
A friendly follow-up.
Without the phone tag.
If a payment is still outstanding, DrKing follows up automatically. Your team can get on with caring, instead of keeping a reminder list.
03 / RECONCILE
Payment arrives.
The loop is closed.
Payments are reconciled against invoices, so your team can see what's paid and what still needs attention. Less checking. More clarity.
A HELPING HAND, END TO END
Less admin between
care and payment.
From the first enquiry to the final invoice, DrKing helps your clinic keep things moving.
Discover text-to-payPayment links that meet patients where they are
Send the next step straight to their phone. Secure, PCI-compliant payment processing makes paying simpler, without sharing card details over a call.
Automatic reminders and responses
Keep outstanding invoices moving with automatic follow-ups. DrKing can answer routine payment-process questions, with your team handling anything that needs a personal conversation.
Reconciliation without the detective work
Match payments to invoices and give your team a clear view of what's settled. Spend less time cross-checking and more time helping patients.
AI booking that keeps the journey connected
Help patients book their next appointment while your front desk stays focused. Make the path from booking to payment feel like one connected experience.
Capture enquiries before they slip away
Collect new patient enquiries and contact details so your team has a clear next step. Start with a better handover, right through to the final payment.
Different clinics. The same payment headache.
A FEW THINGS YOU MIGHT BE WONDERING
Good questions.
Clear answers.
A little more about making payments easier with DrKing.
How does DrKing help collect unpaid clinic invoices?
DrKing sends patients a secure payment link by SMS, follows up automatically on outstanding invoices and reconciles payments. Your team can spend less time chasing bills and see which invoices still need attention.
Do patients need to download an app to pay?
No. Patients open the payment link from their SMS and complete the payment in their phone's browser. There's no app to download and no need to call reception to pay over the phone.
What happens if a patient doesn't pay after a reminder?
Automatic follow-ups help keep the invoice visible, but payment isn't guaranteed. Your team can review outstanding invoices and decide when a personal conversation is needed, including questions about an invoice or payment difficulties.
Are payments through DrKing secure?
DrKing uses PCI-compliant payment processing. Patients enter their payment details through a secure payment link, rather than sending card details in a text message or reading them out to reception.
Can DrKing help with bookings and new patient enquiries too?
Yes. Alongside payment collection, DrKing supports automated responses, AI booking and lead capture. It helps your clinic manage the journey from the first enquiry to an appointment and payment. Explore the solutions for dentists, specialists and general practice to find the right fit.
BACK TO WHAT YOU DO BEST
More caring.
Less “just following up”.
Give patients an easier way to pay.
Give your team one less thing to carry.