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AI receptionist for physiotherapy clinics

A new-injury call mid-session.
DrKing picks it up.

DrKing is an AI receptionist for physiotherapy clinics. It answers calls and messages while you’re hands-on, helps new-injury patients book an assessment, reminds patients through each treatment block and follows up those who haven’t booked their next session.

Book Your Free Demo See how it works
20 minutes. No pressure. Just possibilities.
A calm physiotherapy treatment room, with a physio helping a patient stretch while DrKing looks after their bookings.
New-injury call. Answered.Assessment requested · Just now
Rehab block on track.Treatment block · 6 sessions
A reminder before each visit↗
Built for
physio clinics.
Sports injuries
Back and neck pain
Running injuries
Post-surgery rehab
Clinical Pilates
Workplace injuries
1 inbox

for calls, chat, SMS, email and social messages

24/7

AI voice and
online booking

SMS

reminders through
each treatment block

Monthly

reactivation for
past patients

DrKing capabilities. Setup, treatment plans and results vary by clinic.

Where physio bookings slip

You fix the injury.
Who books the next session?

It’s rarely the treatment.
It’s the calls and follow-ups between sessions.

01 / THE HALF-FINISHED BLOCK

Patients feel better and stop booking.

A treatment block often needs several visits. Once the pain eases, the next booking slides — and nobody has time to chase it.

02 / THE NEW-INJURY CALL

Someone just hurt their back. You’re mid-session.

New-injury callers want to be seen soon. If the phone rings out, they may simply try the next clinic on the list.

03 / THE CLAIM QUESTIONS

Health funds, WorkCover, CTP. Questions all day.

Claim questions need a person who knows your processes. DrKing routes them to your team and keeps the rest of the inbox moving.

The cost of “I’ll book when it flares up”

A few unbooked sessions.
They add up quickly.

× 3 remaining sessions × 12 months
288

sessions a year left unbooked — estimated from your input.

Estimate only, using example values. Not industry data or a guarantee of recoverable sessions.
From first call to final session

From “I’ve done my knee”
to “back on the court.”

DrKing keeps the admin moving, so you can keep the rehab moving.

01

DrKing answers.

Phone, web chat, SMS, WhatsApp. New-injury enquiries get a reply, even while you’re treating.

02

DrKing offers times.

Patients pick an appointment through online booking, depending on your calendar or practice software setup, and get reminders before each session.

03

DrKing follows up.

Accepted a treatment block but didn’t book the next visit? A friendly text. Not seen for months? A monthly reactivation invite.

Less phone tag. More treatment.

A smoother path
from injury to recovery.

An AI receptionist for physiotherapy clinics, built around treatment blocks, busy diaries and hands-on clinicians.

Plans waiting on a booking
Physiotherapy · accepted treatment blocks
NOV03

Knee rehab block · session 3

Follow-up text sent
Sent
NOV04

Shoulder plan · review

Replied: Thursday please
Booked
NOV05

Ankle sprain · session 2

Asked for a call-back
Team
Replies land in one shared inbox.
Product illustration
01 / Treatment-plan follow-up

Agreed to the plan.
Didn’t book the next one.

DrKing follows up patients who accepted a treatment block but haven’t booked their next session — a friendly text with booking options, with replies in one inbox for your team.

Your plan. Your physios’ availability.
How treatment-plan follow-up works
DrKing, your front desk
New-injury enquiries, 24/7
Hi, I rolled my ankle at netball on Saturday. Can I see someone this week?
Sorry to hear that. We have an initial assessment Wednesday at 7:30 am or Thursday at 5:45 pm. Which suits?
Thursday, please.
Assessment booked. Confirmation on its way.
Example conversation
02 / AI voice + online booking

New-injury enquiries,
answered while you treat.

The AI voice receptionist and web chat take new-injury enquiries, collect the details your team asks for and offer online booking times, depending on your calendar or practice software setup.

Explore the AI voice receptionist
A friendly reminder
SMS · Tomorrow’s session
MONDAY · 8:00 AM
Hi Priya, a reminder that session 4 of your rehab block is tomorrow at 7:30 am. Reply CONFIRM or RESCHEDULE.
CONFIRM
Confirmed. One step closer to the court.
Example conversation
03 / Treatment block reminders

A block of sessions.
A reminder for each.

SMS and WhatsApp reminders before each session in a treatment block. Patients confirm or ask to reschedule by text, so the block keeps moving.

Reminders for the whole block, not just visit one.
Explore appointment reminders
Haven’t seen you in a while
Hi Priya, it’s been a few months since your last visit. If that knee is niggling again, reply here to book a check-in.
Actually, yes. Anything next week?
Tuesday at 6 pm is open. Shall I request it for you?
Monthly reactivation → booking request
Example conversation
04 / Patient reactivation

Discharged isn’t
gone for good.

Each month DrKing can message patients who haven’t returned — past injury patients, lapsed Pilates or rehab clients — with a friendly invitation to book. You choose the list and the wording.

Explore patient reactivation
Simple, secure payments
SESSION 4 · PHYSIOTHERAPY

Gap fee

Settle the balance in a few taps.
Pay securely
Secure payment link · No app needed
Product illustration
05 / Text-to-pay

Payment links by text.
Claim questions to people.

Send a secure payment link for gap fees or outstanding balances. Health-fund, WorkCover and CTP questions are passed to your front-desk team rather than answered by the AI.

Explore text-to-pay
Back on the court
“How was your rehab
with our clinic?”
Thanks for finishing your rehab block, Priya. If you have a moment, we’d value your honest feedback.
Sent when the block wraps up.
Example review request
06 / Review requests

Happy patients
tell their teammates.

Invite patients to share honest feedback after their treatment block wraps up — automatically, without adding another task for the front desk.

See the whole patient journey
A front desk for hands-on clinicians

Mid-treatment. Phone ringing.
DrKing answers.

Physios work hands-on, so the phone has to wait. DrKing’s AI voice receptionist answers when you can’t, takes new-injury details, offers appointment times and passes health-fund or clinical questions to your team.

MEET YOUR NEW FRONT DESKAI voice assistant

Hear a little of what’s possible

Illustrative conversation · Device-generated voice
DRKING“Thanks for calling the clinic. Are you a new patient with a recent injury, or booking your next session?”

Audio uses your browser’s voice for illustration; it is not a recording of DrKing. The conversation is also shown above.

Made for physiotherapy clinics

Fewer loose ends.
More time with patients.

For solo sports physios, busy multi-room clinics and everyone in between. Part of DrKing for allied health.

01

New-injury calls
answered

AI voice and web chat capture details and offer times while you treat.

02

Treatment blocks
kept moving

Reminders before each session, and follow-up when the next one isn’t booked.

03

Claim questions
go to people

Health-fund, WorkCover and CTP questions are routed to your team.

05

Past patients
invited back

Monthly reactivation for patients who haven’t returned.

06

One inbox
for the team

Calls, chats, SMS, email and social messages in one place.

Clinical notes stay in your practice software.

Data is handled in line with what’s agreed for your deployment. Ask us about your practice’s requirements.

Data minimisationAustralian-focusedAgreed data handlingSecure payment handling
A few things you might be wondering

Good questions.
Clear answers.

A closer look at how DrKing fits into your physiotherapy clinic.

Let’s talk about your practice
Can DrKing answer calls while I’m treating?

Yes. The AI voice receptionist can answer when your team can’t, take the caller’s details and offer appointment times, depending on your calendar or practice software setup. Anything it can’t help with is passed to your team.

Does it work with Cliniko, Nookal or Power Diary?

Yes. DrKing integrations with Cliniko, Nookal and Power Diary are available now. We’ll talk through how your setup works on a demo.

Can it answer health-fund or WorkCover claim questions?

No. The AI doesn’t give claim, rebate or eligibility advice. Those questions are passed to your front-desk team, who can reply from the same inbox.

Does it give exercise or injury advice?

No. DrKing handles admin such as booking, rescheduling and reminders. Clinical questions go to your physiotherapists, and anyone with an emergency should call 000.

How does treatment-plan follow-up work?

When a patient has accepted a treatment block but hasn’t booked their next session, DrKing can send a friendly follow-up with booking options. Replies land in one inbox.

Can it bring back patients who haven’t returned?

Yes. Monthly reactivation campaigns can invite past patients to book a check-in. You choose who receives them and what they say.

Keep exploring
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IndustryChiropractic clinics

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Ready when the phone rings

Ready to answer the next
new-injury call?

Book a 20-minute demo. We’ll show you how DrKing answers enquiries, keeps treatment blocks moving and follows up patients who haven’t rebooked.

Book Your Free Demo A real conversation about your practice. No obligation.