Best Practice software + DrKing

Best Practice.
Use DrKing today.

If your GP practice runs Best Practice software (Bp Premier), you can use DrKing’s AI receptionist, web chat, online booking requests and SMS reminders alongside it today. There’s no Best Practice integration yet — the waitlist is open.

Best Practice integration: waitlist open. Toolkit available today.
1 inbox
Calls, chat and SMS for the front desk
AI voice
Routine calls answered, day or night
Auto SMS
Text-back when the lines are busy
24/7
Web chat and booking requests
The 8:30 am phone rush

Three steps. Less pressure on reception.

How DrKing supports a Best Practice front desk while your phones are flat out.

01

Enquiry lands.

A call, text or web chat comes in while every line is busy. DrKing answers or texts back.

Phone, SMS or web chat
02

Routine handled.

Opening hours, new-patient questions and booking requests are answered by the AI receptionist.

Routine enquiries
03

Staff take the rest.

Repeat-script, referral and results questions go to your team, who book in Bp Premier as usual.

No integration yet
Everything your front desk needs.

Routine enquiries,
off the phones.

Standalone DrKing tools that run next to Best Practice — no connection required.

Explore the AI voice receptionist
01

AI Receptionist

Answers routine GP calls — hours, location, new-patient questions — and passes everything else to staff.

02

AI Web Chat

Patients on your website get quick answers and can leave a booking request any time.

03

Online Booking Requests

Patients choose a preferred time. Your team confirms it in Bp Premier, since there’s no sync yet.

Explore online booking
04

One Inbox

Calls, chat, SMS and email conversations sit in one DrKing inbox, so nothing is scattered.

05

Missed-call Text-back

When reception can’t pick up, the caller gets a text so they can reply instead of redialling.

06

SMS Reminders

Appointment reminders sent from DrKing help patients remember the time they booked.

Explore reminders
Today

DrKing tools work alongside Best Practice. No integration yet.

Status: waitlist open
Made for general practice

Bp Premier.
Clear boundaries.

DrKing handles routine GP enquiries. Repeat-script, referral and results questions are routed to your staff with the details collected. Urgent or clinical concerns go to the practice team, and patients are told to call 000 in an emergency. DrKing gives no clinical advice.

Good questions about Best Practice + DrKing

Clear answers.
No surprises.

Does DrKing integrate with Best Practice?

Not yet. There’s no Best Practice integration today, and DrKing doesn’t read or write your Bp Premier appointment book or patient records. The waitlist is open on our integrations page.

Can I use DrKing alongside Bp Premier today?

Yes. The AI receptionist, web chat, online booking requests, SMS reminders, missed-call text-back and one inbox all run as standalone tools. Your team confirms bookings in Bp Premier as usual.

What happens with repeat-script requests?

DrKing collects the patient’s details and routes the request to your staff. It doesn’t give clinical advice or approve scripts — your practice decides how each request is handled.

What about urgent or emergency calls?

Urgent or clinical concerns are passed to your practice team. In an emergency, patients are told to call 000.

How do I join the waitlist?

Register on the integrations page. Waitlist interest helps us decide which practice software to prioritise; it isn’t a promised date.

Busy phones, calmer reception

Keep Best Practice.
Add a helping hand.

See how DrKing works alongside Best Practice today — and join the waitlist for a future integration.

Book a demo

Join the Best Practice waitlist on our integrations page →

No Best Practice integration yet. Waitlist open.
Keep exploring