Enquiry lands.
A call, text or web chat comes in while every line is busy. DrKing answers or texts back.
Phone, SMS or web chatIf your GP practice runs Best Practice software (Bp Premier), you can use DrKing’s AI receptionist, web chat, online booking requests and SMS reminders alongside it today. There’s no Best Practice integration yet — the waitlist is open.
How DrKing supports a Best Practice front desk while your phones are flat out.
A call, text or web chat comes in while every line is busy. DrKing answers or texts back.
Phone, SMS or web chatOpening hours, new-patient questions and booking requests are answered by the AI receptionist.
Routine enquiriesRepeat-script, referral and results questions go to your team, who book in Bp Premier as usual.
No integration yetStandalone DrKing tools that run next to Best Practice — no connection required.
Explore the AI voice receptionistAnswers routine GP calls — hours, location, new-patient questions — and passes everything else to staff.
Patients on your website get quick answers and can leave a booking request any time.
Patients choose a preferred time. Your team confirms it in Bp Premier, since there’s no sync yet.
Explore online bookingCalls, chat, SMS and email conversations sit in one DrKing inbox, so nothing is scattered.
When reception can’t pick up, the caller gets a text so they can reply instead of redialling.
Appointment reminders sent from DrKing help patients remember the time they booked.
Explore remindersDrKing tools work alongside Best Practice. No integration yet.
Status: waitlist openDrKing handles routine GP enquiries. Repeat-script, referral and results questions are routed to your staff with the details collected. Urgent or clinical concerns go to the practice team, and patients are told to call 000 in an emergency. DrKing gives no clinical advice.
Not yet. There’s no Best Practice integration today, and DrKing doesn’t read or write your Bp Premier appointment book or patient records. The waitlist is open on our integrations page.
Yes. The AI receptionist, web chat, online booking requests, SMS reminders, missed-call text-back and one inbox all run as standalone tools. Your team confirms bookings in Bp Premier as usual.
DrKing collects the patient’s details and routes the request to your staff. It doesn’t give clinical advice or approve scripts — your practice decides how each request is handled.
Urgent or clinical concerns are passed to your practice team. In an emergency, patients are told to call 000.
Register on the integrations page. Waitlist interest helps us decide which practice software to prioritise; it isn’t a promised date.
See how DrKing works alongside Best Practice today — and join the waitlist for a future integration.
Book a demoJoin the Best Practice waitlist on our integrations page →
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