01
Question after hours.
A patient messages via web chat or SMS in the evening, when reception has gone home.
Evenings and weekendsMedicalDirector + DrKing
Keep your PMS.
Add DrKing.
If your GP practice uses MedicalDirector, DrKing’s AI receptionist, web chat, online booking requests and SMS reminders can run alongside it today. There’s no MedicalDirector integration yet — the waitlist is open.
MedicalDirector integration: waitlist open. Toolkit available today.
After-hours chatWeb chat · 7:15 pm
7:15▮▮▮ ▰
d.
Harbourside MedicalWeb chat · powered by DrKingTonight 7:15 pm
Hi Tom, thanks for messaging Harbourside Medical. How can we help?
Are my blood results back?
Your GP covers results, so I’ve told our team. Book a follow-up?
Yes, Monday morning
Type a message ↑
Toolkit today.
Waitlist open.
Waitlist open.
Booking request inMon am · Dr Nguyen · to confirm
24/7
Web chat when the practice is closed
1 inbox
Every enquiry ready for the morning
AI voice
Routine calls answered for the desk
2-way SMS
Reminders patients can reply to
When the practice is closed
Three steps. A clear inbox by morning.
How DrKing handles after-hours GP enquiries next to MedicalDirector.
02
AI answers or routes.
Routine questions get an answer. Results, referral and script questions are flagged for staff.
Clear triage boundaries03
Team follows up.
Next morning, staff see each request in one inbox and book in MedicalDirector themselves.
No integration yetEverything your front desk needs.
After-hours questions,
sorted by morning.
Standalone DrKing tools for GP practices on MedicalDirector — nothing to connect.
Explore the AI voice receptionistAI Web Chat
Answers common questions on your website after hours and collects booking requests for staff.
AI Receptionist
Picks up routine calls about hours, location and new patients, and hands off anything clinical.
One Inbox
Overnight chats, texts and calls are waiting in one place when reception opens.
Online Booking Requests
Patients request a time online. Staff confirm it in MedicalDirector — there’s no sync.
Explore online bookingSMS Reminders
Reminder texts from DrKing help patients keep their appointment, and they can reply.
Explore remindersMissed-call Text-back
Calls missed during a busy session get a text so the patient can reply in their own time.
Today
DrKing tools work alongside MedicalDirector. No integration yet.
Status: waitlist openMade for general practice
Results questions.
Routed to staff.
DrKing never interprets results or gives clinical advice. Results, referral and repeat-script questions are passed to your team with the patient’s message. Urgent or clinical concerns go to the practice team, and patients are told to call 000 in an emergency.
Good questions about MedicalDirector + DrKing
Clear answers.
No surprises.
Does DrKing integrate with MedicalDirector?
Not yet. There’s no MedicalDirector integration today, and DrKing doesn’t read or write your appointment book or patient records. The waitlist is open on our integrations page.
Which MedicalDirector product does it work with?
DrKing runs as standalone tools, so it can sit alongside whichever MedicalDirector product your practice uses. There’s no connection to either your clinical or practice management software.
Can patients ask about results after hours?
They can ask, but DrKing won’t discuss results. It routes the question to your staff and can log a follow-up booking request for the team to confirm.
What about urgent or emergency messages?
Urgent or clinical concerns are passed to your practice team. In an emergency, patients are told to call 000.
How do I join the waitlist?
Register on the integrations page. Waitlist interest helps us decide which practice software to prioritise; it isn’t a promised date.
Closed for the night, still reachable
Keep MedicalDirector.
Add after-hours help.
See how DrKing works alongside MedicalDirector today — and join the waitlist for a future integration.
Book a demoJoin the MedicalDirector waitlist on our integrations page →
No MedicalDirector integration yet. Waitlist open.
Keep exploring
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