01
Call answered.
Reception is on a break or another line. The AI receptionist picks up routine calls.
AI voice receptionistZedmed + DrKing for GP practices
Zedmed.
Plus DrKing, today.
If your GP practice runs on Zedmed, you can add DrKing’s AI receptionist, missed-call text-back, online booking requests and SMS reminders alongside it today. There’s no Zedmed integration yet — the waitlist is open.
Zedmed integration: waitlist open. Toolkit available today.
Call answeredAI receptionist · 12:10 pm
12:14▮▮▮ ▰
d.
Kestrel Street ClinicSMS · powered by DrKingToday 12:14 pm
Hi Grace, thanks for calling. Here’s our new-patient booking link.
Can I get a physio referral too?
Referrals need your GP, so I’ve flagged it for our team.
Great, thank you
Text message ↑
Toolkit today.
Waitlist open.
Waitlist open.
New patient requestReferral query · flagged for staff
AI voice
Lunchtime and overflow calls answered
Auto SMS
Text-back after a missed call
1 inbox
Calls, SMS, chat and email together
24/7
Online booking requests
Lunch breaks and new patients
Three steps. Fewer callbacks for staff.
How DrKing covers calls for a Zedmed practice when the desk is short-staffed.
02
Link sent.
New patients get a text with your online booking request link, so they can choose a time.
Online booking requests03
Flagged for staff.
Referral, script and results questions are flagged. Staff enter bookings in Zedmed.
No integration yetEverything your front desk needs.
Cover for the desk,
without the hold music.
Standalone DrKing tools that work next to Zedmed — no connection required.
Explore the AI voice receptionistAI Receptionist
Answers routine calls when staff are busy and sends a summary of each call to the inbox.
Missed-call Text-back
If a call still slips through, DrKing texts the caller so they can reply instead of waiting on hold.
Online Booking Requests
New and returning patients request a time. Your team confirms it in Zedmed — no sync yet.
Explore online bookingAI Web Chat
Website visitors can ask about services and opening hours and leave their details.
One Inbox
Call summaries, SMS, web chat and email in one DrKing inbox for the whole front desk.
SMS Reminders
Reminders from DrKing help patients turn up for the time they requested.
Explore remindersToday
DrKing tools work alongside Zedmed. No integration yet.
Status: waitlist openMade for general practice
Routine calls.
Safe handovers.
The AI receptionist handles routine questions and booking requests. Referral, repeat-script and results questions are flagged for staff with the caller’s details. Urgent or clinical concerns go to the practice team, and callers are told to call 000 in an emergency. No clinical advice is given.
Good questions about Zedmed + DrKing
Clear answers.
No surprises.
Does DrKing integrate with Zedmed?
Not yet. There’s no Zedmed integration today, and DrKing doesn’t read or write your Zedmed appointment book or patient records. The waitlist is open on our integrations page.
Can DrKing book straight into Zedmed?
No. Patients send booking requests through DrKing, and your team enters the appointment in Zedmed. DrKing’s tools work as standalone tools until an integration exists.
What happens with referral requests?
DrKing takes the caller’s details and flags the request for your staff. It doesn’t decide on referrals or give clinical advice — your GPs and team do.
What about urgent or emergency calls?
Urgent or clinical concerns are passed to your practice team. In an emergency, callers are told to call 000.
How do I join the waitlist?
Register on the integrations page. Waitlist interest helps us decide which practice software to prioritise; it isn’t a promised date.
Short-staffed at lunch?
Keep Zedmed.
Add a calm front desk.
See how DrKing works alongside Zedmed today — and join the waitlist for a future integration.
Book a demoJoin the Zedmed waitlist on our integrations page →
No Zedmed integration yet. Waitlist open.
Keep exploring
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