01 / THE OVERDUE REVIEW
Orthotics fitted. Review never booked.
Orthotics and treatment reviews matter, but once the pain settles patients forget to book them — and nobody has time to call.
AI receptionist for podiatry clinics
Orthotics fitted. Review overdue.
DrKing sends the nudge.
DrKing is an AI receptionist for podiatry clinics. It answers calls and messages while you treat, books routine appointments, follows up orthotics reviews and overdue patients, and leaves clinical decisions — including diabetic foot care — with your podiatrists.
20 minutes. No pressure. Just possibilities.
Heel pain enquiry. Answered.Appointment requested · Just now
Orthotics review due.Follow-up · after fitting
Reminders before each review↗
Built for
podiatry clinics.
podiatry clinics.
Heel and arch pain
Sports podiatry
General nail care
Orthotics
Diabetic foot reviews
Routine maintenance
1 inbox
for calls, chat, SMS, email and social messages
24/7
AI web chat and
online booking
Review
follow-up after
orthotics fitting
Monthly
reactivation for
overdue patients
DrKing capabilities. Clinical decisions stay with your podiatrists.
Where podiatry follow-up slips
Feet feel better.
Then the review slips.
It’s rarely the treatment.
It’s the recalls, reviews and calls between visits.
02 / THE BUSY CHAIR
Scalpel in hand. Phone ringing.
Podiatrists can’t stop mid-procedure to answer. Routine enquiries about nail care, heel pain or bookings wait until the next gap.
03 / THE CLINICAL LINE
Diabetic foot concerns need a clinician.
A new wound or sudden change isn’t a question for a booking assistant. DrKing books routine reviews and passes clinical concerns to your team.
The cost of an overdue review
A few missed reviews.
A lot of follow-up left.
× 2 visits × 12 months
visits a year left unbooked — estimated from your input.
Estimate only, using example values. Not industry data or a guarantee of recoverable visits.From first enquiry to regular review
From “my heel’s killing me”
to “see you at the review.”
DrKing keeps the follow-up going, so your podiatrists can keep treating.
01
DrKing answers.
Phone, web chat, SMS, WhatsApp. Routine enquiries get a reply while you’re with a patient.
02
DrKing books routine care.
Nail care, heel pain and review appointments are offered at times you set, depending on your calendar or practice software setup. Clinical concerns go to your team.
03
DrKing follows up.
Orthotics review due? A friendly text. Overdue for routine care? A monthly reactivation invite.
Less recall chasing. More treating.
Better follow-through,
from first step to review.
An AI receptionist for podiatry clinics, built around reviews, recalls and clinician-led care.
Reviews waiting on a booking
Podiatry · accepted treatment plans
NOV03
Orthotics · fitting review
Follow-up text sentNOV05
Heel pain plan · visit 3
Replied: Thursday pleaseNOV06
Diabetic foot review
Passed to podiatrist01 / Treatment-plan follow-up
Plan accepted.
Review not booked.
DrKing follows up patients who accepted a treatment plan or orthotics but haven’t booked their review, with a friendly text and booking options. Replies land in one inbox.
Your review intervals. Your podiatrists’ availability.
How treatment-plan follow-up works DrKing, your front desk
Here for your patients, 24/7
Hi, I’ve got heel pain first thing in the morning. Can I book in?
Sorry to hear that. We have Wednesday at 3:15 pm or Saturday at 9 am with a podiatrist. Which suits?
Saturday, thanks.
02 / AI voice + online booking
Routine bookings,
handled while you treat.
The AI voice receptionist and web chat answer routine enquiries and offer online booking times. Diabetic foot appointments follow the booking rules your podiatrists set.
Explore the AI voice receptionistA friendly reminder
SMS · Orthotics review
WEDNESDAY · 9:00 AM
Hi Grace, a reminder that your orthotics review is tomorrow at 2:30 pm. Please bring your orthotics and usual shoes. Reply CONFIRM or RESCHEDULE.
CONFIRM
03 / Review reminders
Reviews remembered.
Shoes included.
SMS and WhatsApp reminders before routine and review appointments, with the practical notes your clinic adds. Patients confirm or ask to reschedule by text.
Your wording, before each appointment.
Explore appointment reminders Due for a routine visit?
Hi Grace, it’s been a while since your last nail care appointment. Would you like to book your next visit?
Yes please. Anything on a Saturday?
Saturday at 9:30 am is open. Shall I request it for you?
04 / Patient reactivation
Routine care,
back in the diary.
Each month DrKing can message patients who are overdue for routine care — nail care, maintenance or a general review — with an invitation to book. You choose the list and the wording.
Explore patient reactivationSimple, secure payments
ORTHOTICS · BALANCE
Balance due
Settle it in a few taps.Secure payment link · No app needed
05 / Text-to-pay
Orthotics balances,
settled by text.
Send a secure payment link for orthotics balances or outstanding fees. Health-fund, NDIS and other funding questions are passed to your team.
Explore text-to-payYour 12-month plan
“Sandal season:
time for nail care?”
time for nail care?”
Hi Grace, warmer weather is on the way. If you’re due for routine nail care, reply here or book online.
Planned in your 12-month calendar.
06 / Campaign calendar
Seasonal reminders,
planned ahead.
Plan SMS and email campaigns in a 12-month calendar — sports seasons, sandal season, school holidays — so routine foot care stays front of mind.
See the campaign calendarA front desk for busy clinic rooms
Mid-procedure. Phone ringing.
DrKing answers.
DrKing’s AI voice receptionist answers when you can’t, books routine appointments, sends a confirmation and passes clinical concerns — like a new wound or a change in a diabetic foot — to your team.
MEET YOUR NEW FRONT DESKAI voice assistant
Hear a little of what’s possible
Illustrative conversation · Device-generated voiceDRKING“Thanks for calling the clinic. I can book a routine appointment or an orthotics review. If you have a new wound or an urgent foot concern, I’ll make sure our team gets your message.”
Audio uses your browser’s voice for illustration; it is not a recording of DrKing. The conversation is also shown above.
Made for podiatry clinics
Reviews on time.
Clinical calls with clinicians.
For solo podiatrists, sports clinics and multi-room practices. Part of DrKing for allied health.
Routine bookings
handled
AI voice and web chat book nail care, heel pain and review visits.
Diabetic foot care
stays clinician-led
Booking rules come from your podiatrists; concerns go to your team.
Orthotics reviews
followed up
A friendly nudge when the review isn’t booked.
Works with
your PMS
Cliniko, Nookal and Power Diary integrations are available now.
Overdue patients
invited back
Monthly reactivation for routine and maintenance care.
Seasonal
campaigns
A 12-month SMS and email calendar, planned in advance.
Clinical notes stay in your practice software.
Data is handled in line with what’s agreed for your deployment. Ask us about your practice’s requirements.
Data minimisationAustralian-focusedAgreed data handlingSecure payment handling
A few things you might be wondering
Good questions.
Clear answers.
A closer look at how DrKing fits into your podiatry clinic.
Let’s talk about your practiceCan DrKing book diabetic foot appointments?
It can offer routine review times using the booking rules your podiatrists set. It doesn’t assess symptoms. A new wound, infection or sudden change is passed to your team, and anyone with an emergency should call 000.
Does it follow up orthotics reviews?
Yes. DrKing can follow up patients who accepted orthotics or a treatment plan but haven’t booked their review, with a friendly text and booking options.
Does it work with Cliniko, Nookal or Power Diary?
Yes. DrKing integrations with Cliniko, Nookal and Power Diary are available now. We’ll talk through your setup on a demo.
Will it give foot care advice?
No. DrKing handles admin such as booking, reminders and payment links. Clinical questions go to your podiatrists.
Can it remind patients who are overdue for routine care?
Yes. Monthly reactivation can invite patients who are overdue for nail care or maintenance visits to book. You choose who receives it and what it says.
Can it answer health-fund or NDIS questions?
No. Claim, rebate and funding questions are passed to your team, who can reply from the same inbox.
Keep exploring
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Keep reviews on track
Ready to stop reviews
slipping through?
Book a 20-minute demo. We’ll show you how DrKing answers routine enquiries, follows up orthotics reviews and brings overdue patients back.
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